Can I Get a Refund for My Products?

At Neaot, we are offering refund to the customers with certain conditions applied. Within 7 Days of Purchase, you can apply for the refund of products of you are not convinced with the performance of the product. The refund will be entertained only when the product is not functioning well.

Thereis no “trial” or “grace period” for any item. All the purchases of products from our website are final. But still, if you are facing trouble with our product then, What you need to do is just simply submit a refund request on our live chat within 7 days of your purchase, with details of your request, and we’ll help you.

Refund requests for any Membership Plans will not be accepted by any means if the item has already been once downloaded from the website of Neaot or when you are feeling that the product is not the perfect fit to meet your expectations.

Conditions For a Declined Refund

We will not refund your purchase of the product in the following circumstances:

 

  • No refunds after 7 days from the date of purchase.
  • If you purchased the product by mistake.
  • After purchasing the product, you changed your mind.
  • If you don’t have the technical skills to use the product.
  • If you breached the Fair Play Policy of our website.
  • If the product is removed from our site and you are unable to download the product.
  • If you refuse to accept the help of our support team to assist you while resolving the issue.
  • If you ask for Purchase Keys or API.
  • A refund would be denied in abuse cases