1.9.20 WooCommerce Returns and Warranty Requests
RMA Management – Manage, Sell, Facilitate Returns and Warranty
Manage the Return Merchandise Authorization (RMA) process, add warranty terms to your products, and allow your customers to request and manage returns and exchanges directly from their user accounts.
Manage all RMA, warranty, and return requests from a single view in Store Management.
Define warranty terms for products – set the expiration date of limited warranties.
Manage automatic email communications every time you change the status of a return.
Maintain free or paid extended warranties on products and variants.
Create your own warranty status and manage the status of all return requests.
Customize the length and format of your RMA codes.
Ask for product images, track customer returns, all in the user’s account.
Set up warranties for products
When setting up your product, warranties can be assigned to products or changes directly from the Edit Product screen. Define the warranty or return time period, give it a price, and update/save your product. The warranty is tied directly to the product itself – when the warranty expires, so does the user’s ability to request a warranty, return, or exchange.